1. Introduction

At Trinity Solutions Team (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://trinitysolutionsteam.com), fill out our onboarding forms, or engage with our financial mentorship and brokerage services.

By accessing our website or submitting your information to us, you consent to the practices described in this Privacy Policy, in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial equivalents.

2. Information We Collect

We may collect personal data that you voluntarily provide to us when expressing interest in a career as a financial advisor, requesting mentorship, or filling out our application forms. This information may include:

• Contact Data: Full name, email address, phone number, and residential location/province.
• Professional Background: Information regarding your current employment, licensing status, resume details, and career objectives submitted via our onboarding forms.
• Technical Data: IP address, browser type, device information, and browsing patterns collected automatically through cookies and analytics tools when you navigate our site.

3. How We Use Your Information

We use the information we collect for legitimate business and recruitment purposes, including:

• Processing new agent applications and evaluating candidates for our broker network.
• Communicating with you regarding licensing support, training roadmaps, and scheduling introductory mentorship calls.
• Improving our website performance, user experience, and service offerings.
• Complying with legal and regulatory obligations in the financial services sector.

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only under the following strict circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and managing our CRM/forms platform (such as LeadConnector/GoHighLevel), strictly bound by confidentiality agreements.
• Legal Compliance: When required by law, subpoena, or government regulatory authorities to protect our legal rights or comply with a judicial proceeding.

5. Data Security

We implement appropriate administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

6. Your Rights and Choices

You have the right to access, update, or request the deletion of the personal information we hold about you. If you wish to review your data, withdraw your consent, or update your preferences, please contact us using the details provided below.

7. External Links

Our website may contain links to external sites or resources not operated by us. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted directly on this page with a revised “Last Updated” date.